|
Question : Do you offer AMC Services (Annual Maintenance Contract)?
Answer :We offer comprehensive AMC services to all our existing customers at a fix yearly price or on call basis. Our charges may vary depending on the agreed support terms.
Go to Top
Question : Do you have plans of migrating your software to any other platforms?
Answer : We have plans of porting our entire software to use Java and any other open source database in next two - three years. Our customers will have option to migrate to these solutions as well.
Go to Top
Question : Do you have any office out side Nasik?
Answer :Currently we have an office only in Nasik, but we have currently partnered with a reputed organisation in Pune for the purpose of implementation and onsite support.
Go to Top
Question :How do you support your customers out side Nasik?
Answer : We support our outside customers through our partner organisation in Pune or by using remote login (broad band support with Public IP). We can immediately logon to customers server (secured access) to support in case of an imergency. We also have a webbas
Go to Top
Question : What is ERP?
Answer : ERP stands for ¿enterprise resource planning¿. The definition of enterprise resource planning is an integrated software solution used to manage a company¿s resources. ERP systems integrate all business management functions, including planning, inventory
Go to Top
Question : How much time is required to deploy your complete solution?
Answer : Exact time estimates can be given only after understanding your complete requirement. It depends on variety of factors such as modules selected, customisation requirements, user setup, data volumes etc. In general, implementation time varies from six mont
Go to Top
Question : Do you offer your solution on Windows 2000 or 2003 Server?
Answer : Our ERP solution is developed using Oracle platform. Backend database used is Oracle 8i/9i/10g and Frond end or development platform is Forms/Reports (6i - client/server or 10g - browser based). Our software needs Oracle Database and will run on Microsoft
Go to Top
Question :Do you offer your solution on Red Hat Linux?
Answer : Our ERP solution is developed using Oracle platform. Backend database used is Oracle 8i/9i/10g and Frond end or development platform is Forms/Reports (6i - client/server or 10g - browser based). Our software needs Oracle Database and will run on Red Hat E
Go to Top
Question : Can you port your ERP software to any database other than Oracle?
Answer :No. Currently, our ERP solution runs ONLY on Oracle Database.
Go to Top
Question : Do we need to purchase Oracle Developer Suite (Forms / Reports) for deploying your solution?
Answer : No, unless you want your EDP to maintain it on your own. For customers with a good EDP setup, we offer our solution with source code and training at extra cost.
Go to Top
Question : Why implement an ERP system?
Answer : ERP software integrates all departments and functions across a company onto a single computer system that can serve all those different departments' particular needs. ERP combines finance, HR, manufacturing and distribution all together into a single, in
|
